Shipping & Returns
Shipping Policy
Processing Time
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Standard Shipping
3–7 Business Days
Delivery times may vary during holidays or peak seasons.
Shipping Rates
- Shipping costs are calculated at checkout based on your location.
- We occasionally offer free shipping promotions.
Lost or Damaged Packages
If your package arrives damaged or appears lost, please contact us within 7 days of delivery. We'll work quickly to make things right.
Email: hello@sleepycapi.com
Returns & Refunds
We want you to absolutely love your SleepyCapi. If you're not completely satisfied, we're here to help.
10-Day No Questions Asked Returns
You may return your purchase within 10 days of delivery for a full refund. No explanation required.
We simply ask that the item is:
- In like-new condition
- Clean
- Returned in its original packaging whenever possible
Customers are responsible for return shipping costs.
Refunds
Once we receive and inspect your return, we'll issue your refund to the original payment method within 5–10 business days.
Non-Returnable Items
Products that have been excessively worn, altered, damaged through misuse, or are missing significant components may not qualify for a refund.
To begin a return, contact us at hello@sleepycapi.com.